Just wanted to comment on all the great ideas you came up with for the 'used' section!

Really creative! You could be the next Martha!

Take care,

Patti

Austin, TX: On March 3rd, you gave my mother Mrs. Esther J. Cook a little surprise birthday get-together at Thrift Town. I find it hard to put into words how much that thoughtfulness meant to her. Our family is very small now and I could not surpass what the friendship of each of you did for her that day. I know she will think of it for many years to come, as she tells anyone about the friends she has at Thrift Town. She likes going there for her bargains, as well as the nice-friendly people she has met. I wish to extend my thank you to each and all of you for making it such a special day for her. Sincerely yours, Marion F. L. (Daughter)

San Francisco, CA:I was visiting the Bay area this past weekend and went to your store on Mission St.  I have never been in such an awesome thrift store!!! Any chance you would open a store in the LA area?  I’m sure it would be a major hit.

What customers have to say...

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Thrift Town: I shop at your thrift town shops regular, I find your staff the best ever, always friendly, with a smile on their faces and always available to help you, even when they are busy which is everyday your open. I constantly tell my friends about your thrift stores, and recommend them constantly to everyone who will listen. I love your stores, shop so often that most of your staff remember me always with a hello and smile. Thank You Thrift Town for having the BEST of everything, would never shop anywhere else. Simply delighted, Loretta J. M. -May 2007 be the best year for you, your stores are No. 1!!

Austin: Hello There ! My friend & I had a day off from work last week and went into ThriftTown in South Austin. This was my first visit to your store. (My friend is a 'regular' there.) I have been to many thrift stores - and I wanted tell you I was very impressed with your store. It was beautiful, clean, well organized, and well stocked. What a super store!! Prices were great! I spent $45.00 there and got some wonderful bargains. The best part of my experience there was the great folks who worked there. They were helpful and soooooo friendly. They seemed to truly be happy to be there and seemed like a 'real' team. So refreshing in this retail world we live in. I will definitely continue to shop there from now on. It is a little bit of a drive for me, as I live in Round Rock, but is worth it. Any plans of a store near my area any time in the future??

Thanks for listening - they're doing a great job there!!
Your New customer, Sandra

San Francisco, CA: Dear Ms. Miller and Ms. Krivda,
I live in San Francisco. I started buying items at your thrift store several years ago, and now before I buy anything, I check your store. Also, I have been donating my own surplus and items from two other family households..... which includes a lot of infant and children's items. The reason that I am writing you, is that if I were asked to recommend one San Francisco business to Mayor Newsome that typifies an extremely well-run, fun place to shop for just about anything, it would hands down be THRIFT TOWN on Mission Street with the cheerful spirit and efficient management you both bring to the store. It is a win, win, win situation: The customer usually finds what she wants at a price almost everyone can afford, the charity you support thrives because of your work. The store is professionally and smoothly run, displays and items are neat, interesting, and easy to browse and your turnover (intake and outgo) seems positively enormous! I, for some reason, thought you were an independent store, but I understand that there are others, so I would appreciate it if you would forward this email to your superiors. p.s. I work on Franklin Street and have to look really nice, so guess where I buy my clothes! Sincerely,Ed

I am overwhelmed to receive such response to my simple message of thanks and appreciation. It does renew my faith in corporate America where people within a company still support each other. That faith has languished in the past few years while I've watched the "Superstores" take over and drive out our local family-owned stores that have been my friends for so many years. In today's world where rude and poor service has become not a welcome but certainly expected norm, I am compelled to comment on the exceptional pleasure of being treated with courtesy and friendliness. Kudos to all of you and I hope you will maintain a closely-knit association. I know from my own working experience that it can make a big difference in loving or hating the job you go to every day. My closet is getting full now with all my wonderful finds at your store, but I have gift certificates burning a hole in my pocket and will continue to Shop till I Drop!! Keep up the good work - V. Franklin

I didn't know Thrift Town  had a website until today! Also I didn't know you had so many  locations. I just wanted to thank Thirft Town for making my life affordable in one of the most unaffordable states in this country. When I changed jobs and could no longer wear jeans to work, Thrift Town provided me a new, quality wardrobe without the exorbitant price tag. I've also purchased items like pots and dishware. I love thrift shopping because it's fun to see what I can find since the stock is never exactly the same. I am actually planning to move to Tyler Texas which is close to the Dallas store location which I am glad  to know. Once again, thanks for making life so much more affordable. Stacy

Sacramento CA: Dear Jeff, I wanted to drop you a line to say how much I enjoy shopping at the Sacramento Thrift Town on El Camino. I "discovered" the store a year or two ago, and have been there quite a few times since. I have always been happy with my purchases, and I always seem to find SOMETHING, even on the occasions when I am just going for a bit of a recreational shop!  (My girlfriends are always jealous when I tell them that a fabulous new dress they've just complemented me on came from a thrift store!) Just a couple of weeks ago, I picked up a stunning bright red Liz Claiborne dress in my size for only $4. Needless to say, I was thrilled! I plan to wear it for Valentine's Day. Although I usually buy clothes, I also purchased a nice set of hot rollers at the store and, most recently, a coffee maker. I have never been disappointed with any of my purchases. I really appreciate the way the store is laid out and organized, and it is clean and well-lit. Of course, it goes without saying that the bargains are super. The bottom line is, I love this store, and just wanted to tell you so! Keep up the good work! Sincerely, Ingrid

Salt Lake City, UT: I just want to let you know what a fantastic store is in Salt Lake City.  I have shopped there for many years and have always been treated like a member of the family. The store is always neat, clean and very well organized, and is in much better shape than several retail stores I've been in recently. It is truly a pleasure to go there on my lunch hour (3-4 times a week) and see what exciting and adventurous things await me. I especially want to commend Kelly and Taylor for their expert way of running a store. Kelly is EXTREMELY talented with her displays, which are done better than most interior designers, and Taylor goes out of his way to say "Hello Afton" every time I go in. I might suggest getting photos of Kelly's displays, I think you'd be impressed. I have shopped at several thrift stores throughout the country, but I always compare them to "my thrift store", of which I am very proud. Sincerely, A Thrift Store Shopper All the Way! AFTON P.

San Antonio, TX:To whom it may concern : I usually don’t write or comment whether I like or dislike a product or store. I would like to say what a beautiful, clean, well organized place your thrift shop is. Most thrift shops resale shops are not as nice as yours. Your shop is clean! Your employees are always cheerful, pleasant, and helpful. It is a joy and a pleasure to shop here. Keep up the good work! Ill definitely keep coming! Have a great day! Thanks from a grateful customer.